FAQ

What materials do you use for your jewelry?

We create our pieces using high-quality materials, including 925 sterling silver and 14 or 18-karat gold. You can choose the material that best fits your style and budget.

What is the difference between 14k and 18k gold?

The key difference between 14k and 18k gold is the gold content. 14k gold is composed of 58.5% gold and 41.5% other metals, while 18k gold contains 75% gold and 25% other metals. This difference in gold content affects the color; 18k gold tends to have a deeper yellow tone compared to 14k gold due to the higher percentage of gold..

How long does it take to create a "Moon Phase" piece?

Each "Moon Phase" jewelry piece is crafted individually according to your specific order. Due to the personalized nature of these items, production time can vary between 14 to 30 business days. We take the time to ensure every detail is perfect and reflects the specific moon phase you've requested, making each piece truly unique and personal.

Do you offer a warranty for your jewelry?

We provide a one-year warranty on all of our creations, under the condition that they are worn with care. We're here to ensure that your experience with our jewelry is as lasting and beautiful as the pieces themselves.

How should I determine my ring size?

We have a ring size guide available on our website to help you find the perfect fit. If you're unsure, you can visit a local jeweler to have your finger measured, or contact us for additional guidance.

hemiandzo.design@gmail.com

+(972) 544 631 761

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